Privacy Policy

Background

Manor Architecture Ltd understands that your privacy is important to you and that you care about how your personal information is used. We respect and value the privacy of everyone who visits our website or engages with us as a client, consultant, or supplier. We will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.

This policy is compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please read this Privacy Policy carefully and ensure that you understand it.

• Company Name: Manor Architecture Ltd (a limited company registered in England under company number 13990926).
• Registered Address: 4th Floor, Station House, Stamford New Rd, Altrincham. WA14 1EP
• Professional Status: We are a Chartered Institute of Architectural Technologists registered practice.

This Privacy Policy applies to your use of our website (manorarchitecture.co.uk) as well as any data we collect when you engage with us as a potential or existing client, consultant, or supplier. It does not extend to any external websites that are linked to from our site; we advise you to check the privacy policies of any such websites before providing any data to them.

Depending on your relationship with us, we may collect some or all of the following data:

• Identity Data: Your name and business/company name.
• Contact Data: Email addresses, telephone numbers, and postal addresses.
• Demographic & Project Data: Information such as your postcode, architectural preferences, and details relevant to your project.
• Financial Data: Bank details and VAT Registration numbers (strictly for clients, consultants, and suppliers for invoicing and payment purposes).
• Technical & Usage Data: Anonymous analytical information about how you use our website.

Under UK data protection law, we will ensure that your personal data is processed lawfully, fairly, and transparently. We use your data to provide the best possible services to you. This includes:

• Service Delivery: To maintain contact during the course of a potential or active project. (Lawful basis: Performance of a contract).
• Administration: To maintain our own records, accounts, and respond to communications from you. (Lawful basis: Legal obligation and Legitimate interests).
• Marketing & News: With your permission, or where permitted by law, we may use your data to inform you of news, events, and services. You can opt out at any time. We will never send you spam or unsolicited marketing. (Lawful basis: Consent or Legitimate interests).

• Location: Your data will only be stored within the United Kingdom or the European Economic Area (EEA).
• Retention: We keep your personal data for no longer than reasonably necessary. For project and financial records, this may be for a period of up to 8 years beyond the end of our contract with you, in order to comply with legal and professional requirements. We conduct an annual review to ascertain whether we need to keep your data.
• Security: Data security is of great importance to us. We have put in place suitable physical, electronic, and managerial procedures to safeguard your data. Your personal data will be treated as strictly confidential and will only be shared internally with directors, administrative, and finance staff where necessary, or with relevant members of the design team for project execution.

We will never sell, distribute, or lease your personal information. We may only share your data in the following circumstances:

• Service Providers: We may contract with trusted third parties to supply services on our behalf (such as payment processing, website hosting, or marketing). Where data is required for such a purpose, we ensure it is handled securely and in accordance with UK law.
• Legal Requirements: We may be legally required to share certain data if we are involved in legal proceedings, complying with legislation, a court order, or a governmental authority.
• Business Transfers: If we expand, reduce, or sell our business, relevant data may be transferred to the new owner under the strict terms of this Privacy Policy. You will be contacted in advance if this occurs.

We use analysis tools to develop a better understanding of how visitors use our website, allowing us to improve the user experience. We may compile statistics about traffic and usage patterns. The tracking information we collect is completely anonymized and is not linked to any personal identifying information.

Under the UK GDPR, you have strong controls over your data. We do not use any form of automated decision-making or profiling in our business. Your rights include:

• The right to access: Request a copy of the personal data we hold about you (typically free of charge).
• The right to rectification: Request that we correct incomplete or inaccurate data.
• The right to erasure (to be forgotten): Request deletion of your personal data where there is no good reason for us continuing to process it.
• The right to restrict or object to processing: Object to us processing your data, including for direct marketing purposes.
• The right to data portability: Request the transfer of your data to another party.

You may withdraw your consent for us to use your data at any time. However, please note that doing so may limit our ability to provide our architectural services to you.

If you wish to enforce any of your rights, update your information, or if you have any questions about this Privacy Policy, please contact us:

• Email: info@manorarchitecture.co.uk
• Telephone: 07555 645 494
• Post: Booths Hall, Booths Park, Chelford Rd, Knutsford, Cheshire, WA16 8GS

If you have concerns about how we handle your data, we would appreciate the chance to deal with your query in the first instance. However, you also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection (www.ico.org.uk).

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on our website. We recommend that you check this page regularly to keep up-to-date.